Klantenservice & FAQ

If that's the case, send an email to [email protected] and I'll see if I can add your country to the list. If that is the case, this can be arranged within one day or even faster and you can still order in the webshop.

If you come from the European Union and you have a valid VAT number, you can enter this at the check-out, provided you order as a company. By entering this VAT number, the VAT is automatically set to 0% at check-out. Keep in mind, this VAT number will be checked by me afterwards for validity and for correct ascription/address.

Ooh, that's annoying. But for this I have an email service. You can enter your email address for the product that is not in stock. As soon as new stock arrives in the shop, you will immediately receive an email about this.
All you have to do is keep a close eye on your email.
If you want more information about a certain product in terms of delivery time, for example, please mail your question to [email protected] so that I can update you about this.

If your order has been placed and paid and this is on a working day before 2 p.m. And if the destination is The Netherlands or Belgium, your order will be packed and processed the same day. In almost all cases, PostNL delivers the next day at The Netherlands & Belgium.

If the destination is a country other than the Netherlands or Belgium, it will be sent on the day of placing the order or the next working day.

All products that are in stock are actually in stock. If a product is sold out, it is (temporarily) unavailable.
If you order one of the cutters from the Happy Fancy Things house brand, so not a complete set, but a separate cutter, this cutter will be made for you. I try to schedule this quickly, but this means your order will have a small delay for the shipping.